Where people and AI act as one
Human agents and AI agents combine to amplify operational performance in the energy world
How It Works
Hybrid agents working together
Our platform seamlessly blends AI capabilities with human expertise to deliver superior results.
AI-Driven Orchestration
Intelligent automation handles routine tasks while learning from every interaction.
Expert Human Oversight
Skilled energy professionals manage complex decisions and customer relationships.
Real-Time Operations
24/7 monitoring and response for customer service, billing, and field coordination.
Continuous Learning
System improves over time, adapting to your unique operational patterns.
Our Partner Ecosystem
Services
Comprehensive energy BPO solutions
From customer-facing operations to back-office support, we handle it all:
Customer Service
AI-enhanced call handling, billing inquiries, and account management with human escalation.
Back-Office Operations
Automated data entry, invoice processing, and compliance reporting with expert oversight.
Field Support
Intelligent dispatch coordination, work order management, and technician support.
Testimonials
Trusted by energy leaders
Eneract's hybrid-agent approach transformed our customer service operations. The seamless blend of AI efficiency and human expertise reduced our response times by 60% while improving customer satisfaction scores.
Sarah Mitchell
VP of Operations at Apex Energy Solutions
We were skeptical about AI in our billing operations, but Eneract's team proved that humans and AI working together deliver better results than either alone. Our error rates dropped significantly while processing speed doubled.
James Rodriguez
CFO at PowerGrid Retailers
Pricing
Flexible solutions for every retailer
Choose a service tier that matches your operational needs and scale.
Start Up
For small retailers testing hybrid operations.
What's included:
Professional
For growing retailers scaling operations.
Everything in Start Up, plus:
Enterprise
For large retailers with complex needs.
Everything in Professional, plus:
FAQ
Common questions about Eneract
Learn more about how our hybrid-agent platform transforms energy operations. Can't find what you're looking for? Contact us.
Ready to transform your operations?
Schedule a demo to see how Eneract can optimize your energy operations.